Privacy Policy

Welcome to Chaloy.com (“we,” “our,” “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

  • Personal Information such as your name, email address, billing address, shipping address, and payment details when you make a purchase.
  • Device Information including your IP address, browser type, and cookies to help us improve our website and customer experience.
  • Usage Data such as how you browse and interact with our site.
  • Marketing Data if you choose to subscribe to our newsletter or marketing updates.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchase or inquiries.
  • Send marketing and promotional messages (only if you have opted in).
  • Improve our website, products, and services.
  • Prevent fraud and ensure security.

3. How We Share Your Information

We may share your information with trusted third-party partners, such as:

  • Payment processors (to securely handle transactions)
  • Shipping providers (to deliver your orders)
  • Analytics and advertising partners (to improve our marketing efforts)

These partners only use your data as necessary to perform their services for us.

We do not sell or rent your personal information.

4. Cookies

Our website uses cookies to personalize your experience and improve site functionality.

You can disable cookies in your browser settings, but some parts of the site may not work properly without them.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at support@chaloy.com.

7. Security

We implement security measures to protect your personal data against unauthorized access, alteration, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

All changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@chaloy.com

Website: www.chaloy.com